Retail Ordering Policy

OverviewAt Kunle Ara, we aim to provide a seamless and efficient ordering experience for our retail customers. This policy outlines the terms and conditions for placing and processing orders within a 48-hour period.

Ordering ProcessOrders can be placed through our website, social media handles, or in-store. All orders must include accurate product details, quantities, and customer information.

Order ConfirmationUpon placing an order, customers will receive an order confirmation via email or SMS. This confirmation will include the order number, product details, total amount, and expected delivery or pickup time.

PaymentPayment must be made at the time of order placement. We accept various payment methods, including bank transfers and mobile payments. Orders will not be processed until payment is confirmed.

Order FulfillmentOrders will be processed and ready for delivery or pickup within 24 hours. Customers will be notified when their order is ready for pickup or out for delivery.

Delivery and Pickup

DeliveryWe offer delivery services within [specified delivery areas]. Delivery fees will be applied based on the delivery location. Customers must provide accurate delivery addresses and contact information. Delivery will be made within 24 hours after order processing is complete.

PickupCustomers can choose to pick up their orders at our pharmacy location. Orders will be available for pickup within 24 hours after order processing is complete. Customers must present their order confirmation and a valid ID at the time of pickup.

Cancellations and Modifications

CancellationsOrders can be canceled within 1 hour of placement by contacting our customer service. After 1 hour, orders cannot be canceled as they will be in the processing stage.

ModificationsAny modifications to orders must be made within 1 hour of placement by contacting our customer service. Modifications are subject to the availability of the requested changes.

Contact InformationFor any questions or concerns regarding your order, please contact us at:• Phone Number: [Customer Service Phone Number]• Email: [Customer Service Email Address]• Website: [Company Website URL]

We are committed to providing you with the best possible service and ensuring that your ordering experience is smooth and satisfactory. Please adhere to this policy to help us serve you better. Kunle Ara reserves the right to amend this policy at any time. Any changes will be communicated to customers and posted on our website.

Thank you for choosing Kunle Ara Pharmacy.